The Problem
Clear framing of the specific pain point or friction.
Dental practice-owner business brief
Practical owner decisions for independent dental practices.
Every episode companion page includes a clear Problem frame, a tactical Playbook, a downloadable Resource, and cited Sources/Data.
- Problem frames
- Execution playbooks
- Resources & templates
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What every episode delivers
Built to be acted on before the commute ends
The Playbook
Tactical advice and quick wins, not just academic summaries.
Resource Downloads
Practical templates, checklists, and tools to execute the playbook.
From the feed
Recent episodes
Fire Your Worst PPO Plan (Not All of Them)
Most dentists have never ranked the PPO plans they accept — they just stay in-network with everyone because dropping any of them feels risky. That habit hides the practice's single biggest expense: the contractual write-off, the gap between your full fee and what a plan actually pays. It gets netted out before revenue is ever booked, so it never shows up as a line on your P&L. At least one plan you're keeping is almost certainly doing you real harm — paying you deep below your fee while sending you almost no patients — and you'd never spot it without doing the math plan by plan.
The Empty Hygiene Chair Is Costing You More Than the Raise
Holding an under-market hygienist wage to protect margin usually costs far more than the raise would have — because an empty hygiene chair bleeds both direct production and the restorative cases that hygiene visits catch. This episode gives owners the empty-chair math and the total-comp / temp-platform move to make instead.
Virtual Credit Card Fees: The Skim Hiding in Your Insurance Payments
Many dental insurers now pay claims by one-time virtual credit card, which forces your front desk to run it through the merchant terminal and quietly skims two to five percent — sometimes up to ten — off money you already earned. This brief breaks down the cost and walks the one-form fix: switch to direct deposit (EFT) and enroll across payers through CAQH EnrollHub.